Contact Us

– Toll Free 800.227.2190
– Fax 888.481.4677
– E-mail:
– Address: 5370 W 95th St., Prairie Village, KS 66207
To locate an Authorized Dealer near you, go to our Store Locator.

Authorized Retail Dealers
– Toll Free 800.426.1823
– Fax 870.270.9423
– E-mail:
Or, please sign in on our Wholesale page (tab above).

Hours of Operation: Monday-Friday, 8am to 5pm central time.


The San Francisco Music Box Company does not provide repair services, but we do refer our customers to two specialists in our industry:

Tony Ciuffini, the "Music Box Doctor" can be reached at 888-711-4646 or 310-541-3068.  Mr. Ciuffini has many years of experience repairing music boxes and water globes and he stocks a limited supply of Sorrento replacement keys.


“Mr. Music Box” - Gifts Online Inc. Call 423-639-5850 for Fast Return Service on Sorrento Boxes, Figurines, Water Globes. Experienced in all types of music boxes.  Music Boxes & Musical Gifts

The San Francisco Music Box company is not directly affiliated with these repair companies and is not responsible for any additional damage incurred during repair.