Wholesale Information
Thank you for your patience during our transition to the new ownership. We sincerely appreciate your loyalty and understanding. We have transferred all basic account information from the previous company, including account numbers (SW0000), billing and shipping addresses, contact information, as well as shipment and credit history. But for safety and security reasons, we did not transfer sensitive information like credit card numbers and username/password information to our new operating platform.
This will require all current, authorized dealers to re-register for access to our new Wholesale section of our website and you will need to create a new username and password to access the wholesale information on the site.
1. To create a new username and password simply call our Customer Service Department at 800.426.1823. It will only take a few moments and you will have full access to the site, where you can view items, pricing, check availability and even place an order online. We think you will find our new site is easy to use and it will save you time and effort, with up-to-date information and quicker shipments.
2. To pay by credit card, follow the easy steps to checkout and submit your order, or just call your Customer Service representative.
3. To continue your established credit terms with the new company, please take a few minutes and update our Customer Information Form below. Just click on the icon, fill out the form and either fax or email it to us, so we can quickly transfer your terms status into the new system.
All credit and dealer approvals will be processed very quickly and we apologize for any inconvenience. Thanks again for your support during this transition and we look forward to hearing from you soon.
Click here to
download the Customer
Information Form .
Click here to
download the Order Form .
Click here to
download the Terms and Conditions .
– Phone 800.426.1823
– Fax 877.270.9423
– Our email address will also remain the same – custservice@sfmusicbox.com